Live Demo · AI Support Chatbot
This is a working demo of a product support chatbot. It's trained on "Cleardesk", a fictional project management tool. Ask it anything about the product.
Cleardesk support bot, a fictional SaaS product. Multi-turn conversation, grounded in product knowledge.
Try asking
Conversation history is sent to OpenAI to generate replies. It is not stored or logged. Cleardesk is a fictional product.
The same pattern, built into your product.
In a real build, the bot uses your product documentation, FAQs and pricing as its source material. Retrieval, testing and fallback responses help keep answers within that material.
It remembers context within the conversation. Ask a follow-up question and it understands what you're referring to.
Not a third-party widget. It is built into your app, styled to match, and under your control. Works in web apps, portals, dashboards, or as a standalone page.
Before adding a support assistant
It can use approved website content, product documentation, help articles, FAQs, policies and other material you provide. The source set and update process should be agreed before launch.
The assistant can retrieve relevant source material, use constrained instructions and fall back to “I don’t know” or human support when evidence is missing. Testing reduces risk, but important answers still need monitoring rather than a promise that an AI system can never be wrong.
Yes. A production version can collect the question and conversation context, then create a support ticket or direct the visitor to the appropriate contact route where the existing system allows it.
No. Conversation history is sent to OpenAI to generate the reply but is not stored or logged by NRB Consulting. Cleardesk and all of its product information are fictional.
It is better used for routine, well-documented questions. Account-specific, sensitive or unusual issues should have a clear route to a person. See the AI chatbot development service for the full delivery approach.
Tell me what it needs to know and where it lives. I'll scope it and give you a fixed price.